SHIPPING POLICY

 

 

WE SHIP TO CANADA AND USA ONLY!

WE OFFER FREE SHIPPING ON ONE PURCHASE VALUE OVER $150!  The currency is Canadian Dollars. We ship from Vancouver, Canada. If the order is less than $150, please see below charts for the shipping fee. 

We apologize that

1. For Canada, the northwest territories, Yukon, and Nunavut are excluded from the free shipping policy. $100 shipping fee will be added on orders of any values. 

2. For USA, the Alaska, Hawaii, and other states or areas not listed in the below USA STATES MAP, are excluded from the free shipping policy. $100 shipping fee will be added on orders of any values.

 

PLEASE NOTE, if you order from USA, you may pay duty fee charged from USA custom depends on the value of your purchase. Generally under $800 US DOLLAR is duty free. 

 

CANADA		PROVINCE
		BC	AB,SK,MB,ON,QC	NB,NL,NS,PE	YT, NWT, NU
ORDER VALUE AFTER DISCOUNTS BEFORE TAX	<=$150	$20	$31	$35	$100
	>150	FREE	FREE	FREE

 

 

 

 

CANADA	DELIVERY TIME
BC	2-4 business days
AB,SK,MB,ON,QC	3-8 business days
NB,NL,NS,PE	7-10 business days
YT, NWT, NU	Please contact us for details

 

 

 

 

• You will be emailed a tracking number to view the shipping status. You will also be contacted if there is any delay on shipping. We will make our best but if there are some circumstances beyond our control, the delivery time may vary.

• We inspect all the items carefully before shipping. Therefore, please inform us immediately after you receive your items (within 24 hours) if any shipping damages occur.(604-284-3118 or info@medussahome.com)

• Pick up at the store is always free. 

• We will process your order within 1 to 3 business days. So if you make changes after the order has been processed, we are not able to accommodate your request.

• If you prefer to ship to separate addresses, please make sure to separate the order as well.